{"id":5386,"date":"2023-11-28T16:58:14","date_gmt":"2023-11-28T15:58:14","guid":{"rendered":"https:\/\/vivaldiecardino.com\/?post_type=dt_portfolio&#038;p=5386"},"modified":"2025-10-22T11:40:03","modified_gmt":"2025-10-22T09:40:03","slug":"concierge-services","status":"publish","type":"dt_portfolio","link":"https:\/\/vivaldiecardino.com\/en\/project\/concierge-services\/","title":{"rendered":"Concierge services"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row css=&#8221;.vc_custom_1689345029138{margin-top: 40px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1689251620527{margin-bottom: 40px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.gallery-shortcode.gallery-masonry-shortcode-id-d745f2277b838b1e459b7e44cb2bac12 figure,\n.gallery-shortcode.gallery-masonry-shortcode-id-d745f2277b838b1e459b7e44cb2bac12 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.gallery-shortcode.gallery-masonry-shortcode-id-d745f2277b838b1e459b7e44cb2bac12.resize-by-browser-width .dt-css-grid .wf-cell,\n  .no-cssgridlegacy.no-cssgrid .gallery-shortcode.gallery-masonry-shortcode-id-d745f2277b838b1e459b7e44cb2bac12.resize-by-browser-width .dt-css-grid .wf-cell {\n    width: 100%;\n  }\n  .cssgridlegacy.no-cssgrid .gallery-shortcode.gallery-masonry-shortcode-id-d745f2277b838b1e459b7e44cb2bac12.resize-by-browser-width .dt-css-grid .wf-cell.double-width,\n  .no-cssgridlegacy.no-cssgrid .gallery-shortcode.gallery-masonry-shortcode-id-d745f2277b838b1e459b7e44cb2bac12.resize-by-browser-width .dt-css-grid .wf-cell.double-width {\n    width: calc(100%)*2;\n  }\n}\n@media screen and (max-width: 767px) {\n  .gallery-shortcode.gallery-masonry-shortcode-id-d745f2277b838b1e459b7e44cb2bac12.resize-by-browser-width .dt-css-grid {\n    grid-template-columns: repeat(1,1fr);\n  }\n  .cssgridlegacy.no-cssgrid .gallery-shortcode.gallery-masonry-shortcode-id-d745f2277b838b1e459b7e44cb2bac12.resize-by-browser-width .dt-css-grid .wf-cell,\n  .no-cssgridlegacy.no-cssgrid .gallery-shortcode.gallery-masonry-shortcode-id-d745f2277b838b1e459b7e44cb2bac12.resize-by-browser-width .dt-css-grid .wf-cell {\n    width: 100%;\n  }\n  .cssgridlegacy.no-cssgrid .gallery-shortcode.gallery-masonry-shortcode-id-d745f2277b838b1e459b7e44cb2bac12.resize-by-browser-width .dt-css-grid .wf-cell.double-width,\n  .no-cssgridlegacy.no-cssgrid .gallery-shortcode.gallery-masonry-shortcode-id-d745f2277b838b1e459b7e44cb2bac12.resize-by-browser-width .dt-css-grid .wf-cell.double-width {\n    width: calc(100%)*2;\n  }\n}<\/style><div class=\"gallery-shortcode dt-gallery-container gallery-masonry-shortcode-id-d745f2277b838b1e459b7e44cb2bac12 mode-masonry jquery-filter dt-icon-bg-on enable-bg-rollover resize-by-browser-width  hover-fade loading-effect-none description-on-hover\" data-padding=\"15px\" data-cur-page=\"1\" data-post-limit=\"-1\" data-pagination-mode=\"none\" data-desktop-columns-num=\"1\" data-v-tablet-columns-num=\"1\" data-h-tablet-columns-num=\"1\" data-phone-columns-num=\"1\" data-width=\"0px\" data-columns=\"0\"><div class=\"iso-container\" ><div class=\"wf-cell iso-item\" data-post-id=\"5387\" data-date=\"2023-11-28T17:06:27+01:00\" data-name=\"concierge\"><figure class=\"post visible\"><a href=\"https:\/\/vivaldiecardino.com\/wp-content\/uploads\/2023\/11\/concierge.jpg\" class=\"rollover dt-pswp-item layzr-bg\" data-large_image_width=\"950\" data-large_image_height=\"950\" data-dt-img-description=\"\" title=\"concierge\"><img fetchpriority=\"high\" decoding=\"async\" class=\"preload-me iso-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20950%20950&#39;%2F%3E\" data-src=\"https:\/\/vivaldiecardino.com\/wp-content\/uploads\/2023\/11\/concierge.jpg\" data-srcset=\"https:\/\/vivaldiecardino.com\/wp-content\/uploads\/2023\/11\/concierge.jpg 950w\" loading=\"eager\" style=\"--ratio: 950 \/ 950\" sizes=\"(max-width: 950px) 100vw, 950px\" alt=\"\" width=\"950\" height=\"950\"  \/><span class=\"gallery-rollover\"><span class=\"gallery-zoom-ico icomoon-the7-font-the7-expand-04\"><span><\/span><\/span><\/span><\/a><\/figure><\/div><\/div><!-- iso-container|iso-grid --><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div id=\"ultimate-heading-71976af65892194b7\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-71976af65892194b7 uvc-1096  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-71976af65892194b7 h3'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h3 style=\"font-weight:bold;margin-bottom:30px;\">Reception and call center services.<\/h3><\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1761063722295{padding-bottom: 30px !important;}&#8221;]Reception and call center services are essential for many companies and organizations, as they represent the first point of contact with customers, visitors, and incoming calls.<\/p>\n<p>The main areas include:<\/p>\n<p><span style=\"color: #3ea3dc;\"><strong>Reception<\/strong><\/span><\/p>\n<ul>\n<li>Welcoming and registration of visitors and customers; distribution of badges or passes.<\/li>\n<li>Answering general questions and providing information about company activities.<\/li>\n<li>Managing the flow of people entering and leaving the building.<\/li>\n<li>Handling parcel and document deliveries.<\/li>\n<li>Keeping the reception area clean and tidy.<\/li>\n<\/ul>\n<p><span style=\"color: #3ea3dc;\"><strong>Call center<\/strong><\/span><\/p>\n<ul>\n<li>Answering incoming calls and route them to the appropriate extensions or departments.<\/li>\n<li>Taking messages for unavailable employees.<\/li>\n<li>Keeping a log of incoming and outgoing calls.<\/li>\n<li>Managing the interactive voice response (IVR) system, if applicable.<\/li>\n<\/ul>\n<p>An efficient reception and call center service contributes to improving a company&#8217;s image by offering courteous and efficient services to visitors and managing incoming calls professionally.[\/vc_column_text]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-7b7ed8444b4b700ca280be94baba6eff.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-7b7ed8444b4b700ca280be94baba6eff > i {\n  margin-right: 8px;\n}<\/style><div class=\"btn-align-left\"><a href=\"https:\/\/vivaldiecardino.com\/en\/offices\/\" class=\"default-btn-shortcode dt-btn dt-btn-l link-hover-off  vc_custom_1761063740167\" id=\"default-btn-7b7ed8444b4b700ca280be94baba6eff\" style=\"width:200px;\" title=\"Contact us\"><span>contact us<\/span><\/a><\/div><div id=\"ultimate-heading-19716af65892195e8\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-19716af65892195e8 uvc-8698 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-19716af65892195e8 h3'  data-responsive-json-new='{\"font-size\":\"desktop:24px;\",\"line-height\":\"desktop:34px;\"}' ><h3 style=\"font-weight:bold;color:#3ea3dc;\">+ 02.21.59.12.60<\/h3><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-19716af65892195e8 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:22px;\"}'  style=\"font-weight:normal;color:#3ea3dc;margin-bottom:30px;\">commerciale@vivaldiecardino.com<\/p>\n<p><\/div><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Essential for many companies and organizations.<\/p>\n","protected":false},"author":1,"featured_media":5355,"comment_status":"closed","ping_status":"closed","template":"","dt_portfolio_category":[],"dt_portfolio_tags":[],"class_list":["post-5386","dt_portfolio","type-dt_portfolio","status-publish","has-post-thumbnail","hentry","description-off"],"_links":{"self":[{"href":"https:\/\/vivaldiecardino.com\/en\/wp-json\/wp\/v2\/dt_portfolio\/5386","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vivaldiecardino.com\/en\/wp-json\/wp\/v2\/dt_portfolio"}],"about":[{"href":"https:\/\/vivaldiecardino.com\/en\/wp-json\/wp\/v2\/types\/dt_portfolio"}],"author":[{"embeddable":true,"href":"https:\/\/vivaldiecardino.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vivaldiecardino.com\/en\/wp-json\/wp\/v2\/comments?post=5386"}],"version-history":[{"count":2,"href":"https:\/\/vivaldiecardino.com\/en\/wp-json\/wp\/v2\/dt_portfolio\/5386\/revisions"}],"predecessor-version":[{"id":5389,"href":"https:\/\/vivaldiecardino.com\/en\/wp-json\/wp\/v2\/dt_portfolio\/5386\/revisions\/5389"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vivaldiecardino.com\/en\/wp-json\/wp\/v2\/media\/5355"}],"wp:attachment":[{"href":"https:\/\/vivaldiecardino.com\/en\/wp-json\/wp\/v2\/media?parent=5386"}],"wp:term":[{"taxonomy":"dt_portfolio_category","embeddable":true,"href":"https:\/\/vivaldiecardino.com\/en\/wp-json\/wp\/v2\/dt_portfolio_category?post=5386"},{"taxonomy":"dt_portfolio_tags","embeddable":true,"href":"https:\/\/vivaldiecardino.com\/en\/wp-json\/wp\/v2\/dt_portfolio_tags?post=5386"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}